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Poor Communication Skills as a Health Communication Issue
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Published on 22nd August 2022, Alex Duvigneau delves into five ways that institutions can capitalize on to boost communication within the healthcare sector. The article posits that direct and immediate communication is critical in any healthcare environment. Duvigneau noted that the first step to boosting communication is assessing the current communication method. This is because before the institution can make any improvements to its internal communication channels, it first needs to look at the current efforts. Streamlining communication channels is also another way of improving communication. Following protocol is important, and communication should be as simple as possible. Duvigneau also mentions encouraging mobile collaboration among the professional healthcare as a way of boosting communication. Because healthcare professionals may not be huge fans of using email, institutions can encourage bottom-up, top-down and peer communications through mobile communication apps. The article also emphasizes the need to give employees a voice. This shows that their input is important in boosting communication among employees. Prioritizing face-to-face communication is also important in establishing communication channels. In-person meeting are better than online communication as they boost attention and active listening.
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Duvigneau employs various health communication concepts in this article. She talks about in-person meetings being more effective in boosting communication. In-person meetings would require a physical presence which makes interactions more natural when compared to virtual meetings. Another concept that emerges is that of giving employees voice, which refers to the confidence that their inputs matter.
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Moving forward, some questions students can answer in relation to this topic is why effective communication is critical for the healthcare sector. The reality is that its importance cannot be stressed enough as, in some cases, it communicates defines lie and death. Students can also pose the question of ways of boosting communication between members of staff. The final question would be what are their next steps keeping in mind the information they learned in this health communication course.
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In my viewpoint, the article was articulate and well written by the author. Her explanations and examples show that Duvigneau took the time to research the topic in depth. I enjoyed reading through it and would recommend people that are interested in the topic to read it.
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Source: https://www.beekeeper.io/blog/5-ways-improve-communication-between-healthcare-staff/
